Yes, all our meteorites come from authentic fall sites and include relevant certification or documentation to ensure their authenticity and collectible value. You can check the certificate on the product detail page.

Meteorites have even lower radiation levels than gold or silver, making them negligible and posing no negative impact on health. You can safely wear or collect them without concern.

Our product pages feature various types and sizes of meteorites (e.g., Water-Infusion Meteorites, Guardian Stones, Runic Guardian Stones). We recommend selecting based on your intended use, personal preference. If you need more guidance, feel free to contact our customer service.

Yes. We provide custom engraving services on Runic Guardian Stones or larger meteorites. Please contact our customer service before placing an order, specifying your design requirements and preferred engraving details, so we can confirm the production time and associated costs.

• Regular Products: You may request a return within 14 days of receiving your order, provided the item is in its original condition (unused and undamaged).
• Customized Products: Due to the nature of custom or personalized engravings, returns are not accepted unless there is a clear quality issue or a significant discrepancy from what was ordered.
  For more details, please refer to our Return Policy

• Within the UK: Orders under £100 incur a shipping fee, whereas orders of £100 or more qualify for free Standard Delivery.
• We use a double-clearance, tax-included shipping route from China to the UK, so you won’t need to pay extra clearance fees. See our Shipping Policy   for more details on shipping methods and timing.
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• We currently accept various payment options, including credit cards, debit cards, and popular third-party payment platforms (e.g., PayPal). Available methods will be shown at checkout.

• Standard Delivery: Typically 8–11 business days after order processing.
• Express Delivery: Typically 5–8 business days after order processing.
  Please note that public holidays, customs checks, or unforeseen circumstances may extend delivery times. We will inform you promptly in such cases.
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• If your package is damaged during shipping or fails to arrive within the expected timeframe, please take photos (if applicable) and contact our customer service team. We’ll coordinate with the courier to investigate and, if necessary, arrange a replacement or refund.

• If your order has not yet entered the shipping process, you can request changes (such as item modifications or address updates) by contacting our customer service. If the package has already been shipped, you may need to wait until it arrives and then follow our Return Policy procedures if you still wish to make changes.

• • Email: lyhmercy15@gmail.com
  • Online Chat: please use the live chat window on our website.

  We typically reply within 24 hours on business days. During peak times or holidays, responses may be slightly delayed, so we appreciate your patience.