Last Updated: 2/1/2025
Welcome to our website (hereinafter referred to as “we” or “this Site”). Please read the following terms and conditions carefully before using our services. By accessing or using this Site, you agree to accept all the terms and conditions outlined below.
- Scope of Use
1.1 Applicability
These terms govern your browsing, account creation, order placement, and any form of electronic communication with us through this Site.
1.2 Age Restriction
You must be at least 18 years old, or be supervised by a legal guardian if under 18. If you are under 18, you are deemed to have the consent of your guardian and to be supervised by them while using this Site.
1.3 Compliance
All activities on this Site must comply with applicable laws and regulations. Any unlawful or prohibited activity that may harm this Site or third-party rights is strictly forbidden.
- Accounts and User Information
2.1 Registration and Accuracy
- When registering an account, you must provide true, accurate, and complete personal information, and update it as needed.
- If we discover any false or fraudulent information, we reserve the right to suspend or terminate your account.
2.2 Account Security
- You are responsible for safeguarding your login credentials and not sharing them with others.
- If you become aware of any unauthorized use of your account or security breaches, please contact our customer service team immediately.
- Orders and Payments
3.1 Order Process
- When placing an order, please make sure to select the correct products, quantity, and specifications. After submitting an order, we will send a confirmation email to the address you provided.
- If your order cannot be completed due to insufficient inventory, system errors, or other reasons, we will notify you promptly and arrange a refund or other agreed-upon solution.
3.2 Payment Methods
- We accept various payment methods, including credit cards, debit cards, and third-party payment services, subject to availability on the checkout page.
- You must ensure the payment instrument is valid and has sufficient funds. If payment fails or is flagged, we reserve the right to cancel the order.
3.3 Pricing and Taxes
- Product prices shown on this Site are subject to change without prior notice due to market and cost fluctuations.
- International orders may be subject to customs duties, value-added taxes, or other charges, which you are responsible for. Applicable fees vary depending on the laws of the destination country or region.
- Shipping and Logistics
4.1 Shipping Processing
- Once payment is received, we will ship your order within the processing time posted on our Site (usually 1-3 business days, unless otherwise stated).
- If there are delays or force majeure events, we will notify you via email or SMS.
4.2 Shipping Regions
- We currently ship to multiple countries and regions, as detailed in our “Shipping Policy.”
- Some remote or restricted areas may not be serviced, or may require additional shipping fees.
4.3 Tracking
- After placing an order, you will receive a tracking number (if applicable). You can track your order through the logistics company’s website or via a link we provide.
- Returns and Refunds
5.1 Return Policy
- To protect your rights, we have a detailed Return Policy posted on our Site. Please refer to it for the latest information.
- Returns must be requested within the specified period and must meet the return conditions (e.g., product in original packaging, unused).
5.2 Refund Process
- Once we receive and inspect the returned product, we will process your refund within a reasonable time frame. The specific refund method and timeframe are outlined in the “Return Policy.”
- Intellectual Property
6.1 Site Content
- All text, images, videos, trademarks, logos, and other content on this Site are protected by intellectual property laws and belong to this Site or authorized parties.
- Without written permission, you may not copy, modify, distribute, republish, or use any such content for commercial purposes.
6.2 User Submissions
- If you submit comments, images, or other content to this Site, you grant us a global, permanent, and sublicensable right to use such content.
- You warrant that the content you submit does not infringe upon the legitimate rights of any third party.
- Disclaimer and Limitation of Liability
7.1 Information Accuracy
- We strive to ensure that information on this Site is accurate and current, but we cannot guarantee absolute correctness in all situations. If there is any discrepancy, the actual product shall prevail.
7.2 Product Suitability
- You are solely responsible for determining the suitability of the products you purchase. We make no express or implied warranties regarding product effectiveness or fitness for any particular purpose.
7.3 Liability Limitation
- To the fullest extent permitted by law, we shall not be liable for direct or indirect losses exceeding the total amount paid for the order, arising from your use of this Site or purchase of products.
- Privacy and Data Protection
- We value your privacy and data security. Please refer to our “Privacy Policy” to learn how we collect, use, and protect your personal information.
- Governing Law and Dispute Resolution
- These Terms are governed by the laws of England and Wales.
- Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Changes to These Terms
- We reserve the right to update or modify these Terms at any time, and such changes will become effective upon posting on this page.
- We encourage you to review the Terms periodically for any updates.
- Contact Information
- Customer Service Email:
- Online Chat: If available, please use the live chat window on our website.
If you have any questions about these Terms, please feel free to contact us.